Why do I get the message: "The file cannot be opened by this version of PrivateCrypto! Version 3.00 should be used instead!"?
Product
SafeGuard PrivateCrypto 2.30.0.x
Client OS
Windows Vista, Windows XP SP2 Professional Edition, Windows XP SP3
Server OS
None
Question
Why do I get the message: "The file cannot be opened by this version of PrivateCrypto! Version 3.00 should be used instead!"?
Answer
In the current version of SafeGuard PrivateCrypto 2.30.x, the archive format was changed and cannot be read by older versions (before 2.30.x).
Unfortunately, the error message refers to version 3.00 which is not yet available. The correct message should be: "Version 2.30 should be used instead!"

keywords: sg pc privatecrypto uti exe private crypto 3.0 current version
If you need more information or guidance, then please contact technical support.
- Article ID: 108850
- Created: 26 Nov 2008
- Last updated: 17 Jun 2009


