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Copying a Windows registry entry from an uninfected computer

Copy the Windows registry entry on an uninfected computer with the same version of Windows as the infected computer (unless instructed otherwise). Copying the entry is best done using an account that has read-only access to the registry.

What to do

Go to the affected computer and insert the floppy disk. Browse to the A: drive and double-click the file SophReg.

To import a key in Safe Mode Command Prompt only, move to the A: drive and type

regedit SophReg.reg

If you need more information or guidance, then please contact technical support.