Instructions for removing W32/Goner-A

The Sophos technical support department has written a batch file, available in English, which you can use to remove infections of W32/Goner-A.

Please click on rmgonera.bat to download the batch file. When asked, save it to disk and select the Windows Desktop.

Windows 95/98/Me systems

Find the rmgonera.bat batch file (the .bat extension may not appear).
Double-click it to run it. (This will instruct Windows to delete worm files when you reboot).
When rmgonera.bat has finished running, reboot your computer.
When the computer has rebooted, double-click rmgonera.bat to run it again. (This will reverse the changes to the registry).
Check that Sophos Anti-Virus is installed and running correctly on your computer with all the latest virus identities (W32/Goner-A attempts to disable and remove Sophos Anti-Virus and other anti-virus products).
Scan all hard drives to ensure that the worm has gone.
At the Windows Taskbar, select Start|Programs|Sophos Anti-Virus|Sophos Anti-Virus SWEEP.
Check for a green light by 'C:' or 'Local hard drives'.
Click the 'Go' button on the toolbar to start the scan.
If worm files remain use the instructions for removing worms.

Press the Ctrl, Alt and Del keys at the same time to run Task Manager.
Select the 'Applications' tab, choose 'Pentagone' and press End Task to halt the application. Click 'OK' on any error messages.
Find the rmgonera.bat batch file (the .bat extension may not appear).
Double-click it to run it.
Check that Sophos Anti-Virus is installed and running correctly on your computer with all the latest virus identities (W32/Goner-A attempts to disable and remove Sophos Anti-Virus and other anti-virus products).
Scan all hard drives to ensure that the worm has gone.
At the Windows Taskbar, select Start|Programs|Sophos Anti-Virus|Sophos Anti-Virus.
Check for a green light by 'C:' or 'Local hard drives'.
Click the 'Go' button on the toolbar to start the scan.
If worm files remain use the instructions for removing worms.

If worm files are found on any platform other than Windows 95/98/Me or Windows NT/2000/XP, use the instructions for removing worms for that platform.