Sophos

Online support

Product maintenance

Contact support

Support services

Disinfecting master boot record viruses that do not store the boot sector

1. Hard disk

1.1. Disinfecting master boot viruses in Windows 95/98 and DOS
1.2. Disinfecting master boot viruses in Windows NT/2000/XP

2. Floppy disk

2.1. Disinfecting master boot viruses on floppy disks in Windows 95/98/NT/2000/XP
2.2. Disinfecting master boot viruses on floppy disks in DOS



1. Hard disk

1.1. Disinfecting master boot record viruses in Windows 95/98 and DOS

The boot sector must be replaced using the DOS utility FDISK.EXE:

DIR C:

FDISK /MBR

If a virus fragment is reported in upper memory then it probably indicates the presence of a virus. Contact support for advice.

1.2. Master boot record viruses in Windows NT/2000/XP

Do not switch the PC off. It may not be able to boot again.

Contact support.

2. Floppy disk

2.1. Disinfecting master boot viruses on floppy disks in Windows 95/98/NT/2000/XP

If disinfection failed use Windows Explorer to copy the files to another disk. Reformat the floppy disk.

2.2. Disinfecting master boot viruses on floppy disks in DOS

At the command prompt:

SWEEP A: -DI -MU

If disinfection failed copy the files to another disk using COPY or XCOPY (not DISKCOPY). Reformat the floppy disk.

[TOP]