Summary

Summary
Action
More Information
| Detected by | All Sophos products |
|---|---|
- Free virus, spyware, and adware scan
- Test your existing anti-virus protection
- Find threats your anti-virus missed
Action

Summary
Action
More Information
Please follow the instructions for removing Trojans.
The name Troj/Ranck-Fam is used where a file belongs to a particular family of Trojans, but the variant is not separately identified. Sophos's proactive protection technology will identify such files as a -Fam variant.
- Ensure that you are using the most recent IDE files, as more precise detection could now be available. If necessary
- update with the latest IDE files and
- repeat the scan.
- Please send us a sample to assist in improving our technology.
- Use the instructions for removing generically detected files to delete the file from your computer.
- If you require further assistance with disinfection, contact support.
