Case study: Federal government agency

Following a virus outbreak, a federal government agency started to evaluate gateway virus protection products to complement their desktop solution. They chose PureMessage (part of Email Security and Control) to protect their network.

Fact file

Business challenge

• The agency had anti-virus protection deployed at the desktop, but experienced a virus outbreak on their network that propagated via email. The IT team discovered that the source of the virus was a remote dial-up user. Luckily, no substantial damage was done to the infected systems, but they needed to dedicate valuable time and resources to identify these systems and eradicate the virus.

Technology solution

• PureMessage's policy management capabilities allow IT professionals to implement policy controls, and the central server management feature that enables the team to manage multiple servers via a single management console.
• PureMessage was quick and easy to install and seamlessly integrated with their existing infrastructure.
• The agency's IT team also liked PureMessage's automated process for downloading virus updates along with the frequency of the updates.
• PureMessage successfully protects global organizations against both spam and viruses in multiple language message streams, and they did not experience a high false positive rate.

Business results

• Since implementing PureMessage at the gateway, the agency has not received a single virus. Furthermore, although the addition of their anti-spam solution is recent, the amount of spam received by the end users has decreased significantly with virtually zero false positives.