4 December 2001
Advice for home users with W32/Badtrans-B
If you are a home/single user customer of Sophos Anti-Virus and are seeking advice regarding the W32/Badtrans-B worm, we recommend you contact our support department via email.
The correct email address to use is support@sophos.com.
Because of the large number of queries regarding the worm we are giving telephone support priority to our licensed users.
Sophos released protection against the W32/Badtrans-B worm on Saturday 24 November, 15:45 GMT (10:45 EST). This worm is spreading widely across the internet.
If you are a home/single user of Sophos Anti-Virus provided by your employer's corporate licence, then you should contact your employer's support department for assistance.
We have listed useful links and further information about this worm below.

