Automatic installation of Sophos security software (via AD sync) fails to servers

  • ID dell'articolo: 47894
  • Aggiornato: 02 set 2013

Issue

When attempting to automatically deploy Sophos endpoint security software, using the Install Sophos Security Software Automatically option in the console, the installation fails on Windows server platforms.

First seen in:

Enterprise Console 3.0

Cause

Windows servers cannot be automatically deployed to.  This is by design.

To prohibit accidental deployment to servers when synchronized with Active Directory the feature to 'Install Sophos Security Software Automatically' will not work.

What To Do

Only workstations (computers not running a server operating systems) can be protected automatically when imported to the console via an Active Directory synchronization.  Servers must be protected using the Protect Computers Wizard (see the section 'Installing endpoint software' in the Sophos endpoint deployment guide) or by running Setup.exe on the server locally.

For further information on the AD sync feature see the help manual for your version of console.

 Console version  Applicable section  Direct link
5.2.1 4.5 Synchronize with Active Directory
PDF Manual
5.2 4.5 Synchronize with Active Directory
PDF Manual
5.1 4.5.5 Use synchronization to protect computers automatically PDF Manual
5.0 4.5.5 Use synchronization to protect computers automatically PDF manual
4.7 3.5.5 Use synchronization to protect computers automatically
PDF manual
4.5 8.5 Use synchronization to protect computers automatically
PDF manual

 

 
Per maggiori informazioni o per assistenza, vi preghiamo di contattare il supporto tecnico.

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