Enterprise Console: 8007046a Could not start installation program

  • ID dell'articolo: 43231
  • Aggiornato: 14 gen 2014

Issue

When attempting deploy Sophos Anti-Virus you see the error:

8007046a Could not start installation program on the computer:
Not enough server storage is available to process this command.

First seen in

Enterprise Console

Cause

This issue can be caused when the endpoint you're trying to protect is requesting more memory from the server than said server can give.

What To Do

  • When the endpoint you're trying to protect is requesting more memory from the server than it can give this error can occur. The following Microsoft article details a resolution for this by increasing the IRPStackSize: kb106167
    This fix should be applied to the client in question.

Note: The default size of IRPStackSize should be 4, so if you see that the client is using a lot more, you may want to increase the size.  Further information on setting the IRPStackSize can be found here: kb225782 

 
Per maggiori informazioni o per assistenza, vi preghiamo di contattare il supporto tecnico.

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