SafeGuard LAN Crypt Client: Files are not decrypted automatically when you try to access them

  • ID dell'articolo: 109513
  • Aggiornato: 01 nov 2010

Issue
Files are not decrypted automatically when you try to access them.
This issue can occur if USERINIT.EXE is listed in TrustedPrograms.

Product
SafeGuard LAN Crypt 3.70.1.6

IMPORTANT: We have seen this issue with SafeGuard LAN Crypt Client version 3.70.1.6. It is possible that the same issue will appear with another version of SafeGuard LAN Crypt Client on a different OS.

Client OS

Windows Vista SP1, Windows XP SP3

What to do

Check if USERINIT.EXE is defined in TrustedPrograms and if TrustedProgramMethod is configured with 2 (incl. childprocesses).

If this is the case, either remove USERINIT.EXE or change TrustedProgramMethod to 1.

 
Per maggiori informazioni o per assistenza, vi preghiamo di contattare il supporto tecnico.

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