USB Token/Smartcard Reader or Fingerprint Reader not working on certain Lenovo models
First seen in
SafeGuard Device Encryption 18.104.22.168
Windows XP, Windows 7
What To Do
As of SafeGuard Enterprise 22.214.171.124, the automatically applied POA hotkeys contain a general condition for Lenovo hardware with the below mentioned USB Controllers to increase the amount of installations working out of the box. This has the disadvantage if you need the USB devices at POA and have a machine which is working in general, that Shift + F5 must be used to enable USB again.
<USB-Controller VID="1002" UseVID="1" PID="4396" UsePID="1" />
<USB-Controller VID="8086" UseVID="0" PID="3B3C" UsePID="0" />
SafeGuard Enterprise: Hotkeys and the POA
SafeGuard Enterprise: Supported versions of ThinkVantage Fingerprint Software
Sophos SafeGuard - Token and Smartcard Support
Which fingerprint readers are supported by SafeGuard Enterprise?