Assigned key not available immediately in the SafeGuard Enterprise Key Ring
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Management Center
All supported Operating Systems
What To Do
Newly assigned keys do not show up immediately in the SafeGuard Enterprise Key Ring of a user, because the opening of the Key Ring happens at Windows log on.
In order to refresh the Key Ring the user might have to log off and log on to the machine again. Alternatively, a synchronization with the SafeGuard Enterprise Server can be done in order to receive the key. This is also the case if a key is removed from the Key Ring of a user.