SGDEMON error message after upgrading from SafeGuard Easy 4.3 to SafeGuard Easy 4.40 on a Lenovo system.

  • ID dell'articolo: 108618
  • Aggiornato: 19 giu 2009


Product
SafeGuard Easy multi-platform 4.40.3

Client OS

Windows XP SP2 Professional Edition

Server OS

Windows 2000 SP4

Question

After upgrading from SafeGuard Easy 4.3 to SafeGuard Easy 4.40 or later on a Lenovo system, following the first reboot and every boot thereafter, this message dialog appears:



Answer

When upgrading SafeGuard Easy on a Lenovo system, the SGEDEMON service should remove the following value from the registry:

Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Value: SgeDemon


Sometimes the removal fails, and the error message described above appears as a result.

Workaround
Remove the value from the registry manually (remove just the one value, not the entire key).

 
Per maggiori informazioni o per assistenza, vi preghiamo di contattare il supporto tecnico.

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