After installation of SafeGuard Easy, an unsolicited hardware recognition is being started

  • ID dell'articolo: 108165
  • Aggiornato: 19 mag 2008


Product
SafeGuard Easy multi-platform 4.40.x

Client OS

Windows 2000 Professional SP4, Windows XP SP2 Professional Edition

Server OS

Windows 2003 Standard Edition

Question

After installation of SafeGuard Easy, an unsolicited hardware recognition is being started, but no changes were made to the hardware configuration.

After checking the systeminformationreport regarding problem devices, following device could be pointed out: ROOT\SMDRIVER\0000

Is there any need to install any additional drivers?




Answer

There is no need to install new drivers. Please delete "HKLM\SYSTEM\CurrentControlSet\Enum\Root\SMDRIVER" to solve the problem.

This issue was fixed within SafeGuard Easy 4.40.2 for new installations and within SafeGuard Easy 4.40.3 for migration environments.


keywords: new unknown sm driver smdriver smbios sge

 
Per maggiori informazioni o per assistenza, vi preghiamo di contattare il supporto tecnico.

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