SGE 1241 during installation

  • ID dell'articolo: 107092
  • Aggiornato: 27 giu 2009


Product
SafeGuard Easy multi-platform 4.5x

Client OS

Windows 2000 Professional, Windows XP Professional Edition

Server OS

None

Question

During the installation of SafeGuard Easy, the installation process seems to hang or rolls back. In the SafeGuard Easy installation logfile, the error SGE 1241 has been logged. How can this issue be solved?

Answer

Solution 1:
Please run defrag and chkdsk (SGI: 107081).

Solution 2:
Check whether IBM/Lenovo's Rapid Restore is installed on the same machine. If yes, temporarily deactivate Rapid Restore and start the installation of SafeGuard Easy again.

Related documents:
- 106384 Troubleshooting SafeGuard Easy 4.x Installations (how to activate logging during installation)
- 107081 Performing detailed check of the NTFS file system

Keywords: SGE1241 MSI1241

 
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