Manually creating an AutoUpdate account

  • N°Id de l'article : 48910
  • Mis à jour : 08 déc. 2014

What to do

  1. Create a new Windows user account. SophosUpdate is the account name used in the example below.
  2. Create the following registry keys prior to installation.

    Note: Ensure that you have read the warning about editing the registry, and that you feel confident to do so.

    32-bit computers:

    • [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate\Service]
      "Download User" = "SophosUpdate”
       (String value)
    • [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate\Service]
      "Download Password" = "[enter the password]"
       (String value)
    • [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate\Service]
      "ObfuscatedPassword" = "0"
      (DWORD value)
    • [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate\Service]
      "UserPreset" = "1"
      (DWORD value)

    64-Bit computers 

    • [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\AutoUpdate\Service]
      "Download User" = "SophosUpdate”
       (String value)
    • [HKEY_LOCAL_MACHINE\SOFTWARE\ WOW6432Node\Sophos\AutoUpdate\Service]
      "Download Password" = "[enter the password]"
       (String value)
    • [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\AutoUpdate\Service]
      ObfuscatedPassword" = "0"
       (DWORD value)
    • [HKEY_LOCAL_MACHINE\SOFTWARE\ WOW6432Node\Sophos\AutoUpdate\Service]
      "UserPreset" = "1"
      (DWORD value)

  3. To secure the account and password:

    • assign the "Deny logon locally" policy in "User Rights Assignment".
    • on a computer that doesn't have an alternative account set up, check the permissions on the following key and copy them to the endpoint computer:

      HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate\Service\

  4. Install Sophos software on the endpoint computer.

Technical Information

By default the Sophos AutoUpdate installer creates an account which takes the format SophosSAU<computername><number>.

 
Si vous avez besoin de plus d'informations ou d'instructions, veuillez contacter le support technique.

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