Sophos Anti-Virus for Linux / Unix v9: "Failed to find suitable product in warehouse at sdds:SOPHOS"

  • ID de l'article 118702
  • Mis à jour : 26 févr. 2014


Standalone updates from Sophos are failing with the following error:

$ /opt/sophos-av/bin/savupdate -v5
SOPHOS source is either SOPHOS, or the warehouse update source address.
Failed to find suitable product in warehouse at sdds:SOPHOS.
Failed to replicate from all update sources

First seen in

Sophos Anti-Virus for Linux 9.0.0

Operating systems
Linux / UNIX


The configured credentials do not have access to the Sophos Anti-Virus software subscription. 

What To Do

Confirm that your licence schedule includes Sophos Anti-Virus for Linux version 9.

To check the available software for your license, please contact Sophos Technical Support.



Si vous avez besoin de plus d'informations ou d'instructions, veuillez contacter le support technique.

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