Sophos Anti-Virus: during deployment you see 'Error 0000002f, Installation involves creating a scheduled task...'

  • ID de l'article 42084
  • Mis à jour : 05 août 2013

Issue

After attempting to deploy Sophos endpoint software to a computer the following error is reported to the console.

0000002f. Installation involves creating a scheduled task on the computer. This requires the Remote Registry service to be running.

First seen in

Sophos Endpoint Security and Control
Sophos Anti-Virus for Windows 2000+

Cause

The Remote Registry service on the endpoint computer needs to be started for the deployment to successfully install the software from the console.

What To Do

  1. Click Start | Run Type: services.msc | Press return.
  2. Browse to the 'Remote Registry' service, right-click on it and select 'Properties'.
  3. Change the 'Startup type' to Automatic, and click 'Apply'. 
  4. Press the 'Start' button, click Apply | OK.
  5. Attempt the deployment again.  It should now install correctly.

Note: Instructions in the Sophos endpoint deployment guide explain how to enable this service for multiple computers running in a domain environment.

 
Si vous avez besoin de plus d'informations ou d'instructions, veuillez contacter le support technique.

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