An attempt deploy via the Sophos console fails with the following error message:
800705b3 - Could not start installation program on the computer. this operation requires an interactive window station.
Known to apply to the following Sophos product(s) and version(s)
Sophos Enterprise Manager 4.7.0
Enterprise Console 5.0.0
Enterprise Console 4.7.1
Enterprise Console 4.7.0
Enterprise Console 4.5.1
Enterprise Console 4.5.0
Windows Vista and above
The error is seen when User Access Control (UAC) is enabled on the client machine, the Sophos installation scheduled task cannot execute due to the increased security of UAC.
What To Do
Disable UAC on the client.
Follow the Sophos endpoint deployment guide for full details on preparing your network to allow remote deployment.
On an individual endpoint:
- Open the Control Panel.
- Click on User Acounts.
- Click on 'change user account settings'.
- Set to never notify and click on ok.
- Reboot the machine if prompted.