Console install failure: 'This setup requires Administrator privileges.'

  • ID de l'article 117030
  • Mis à jour : 26 juil. 2013

Issue

During the installation of either the Sophos Control Center or Enterprise Console the installation fails with the error:

This setup requires Administrator privileges.

Example:

First seen in

Sophos Control Center
Enterprise Console

Cause

This issue is usually caused by inadequate privileges when running the installer or User Account Control (UAC) blocking the install process.

What To Do

  1. Ensure you're logged in as a domain or local administrator
  2. Navigate to the location you extracted the installer files to initially after the download phase (default C:\s[xx]_[xx)
  3. Right-click on the 'Setup.exe' file and select 'Run as Administrator'.

If this still fails, you will need to disable UAC and reboot the system.  To do this see article 44084.

 
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