Error 0x02 SafeGuard is loading OS now

  • ID de l'article 66014
  • Mis à jour : 07 juin 2013

When a client with SafeGuard Enterprise Device Encryption loads, the following error appears:

Error 0x02 SafeGuard is loading OS now

Following this, the client either loads the POA or freezes

Sophos product and version

SafeGuard Device Encryption 5.20+

What to do

The error relates to a problem writing data to the hard disk. This can usually be resolved by toggling ATA to Int13 or vice-versa. This can be achieved by applying the hotkey Shift + F6. For further details on this see the following article: 107781

Si vous avez besoin de plus d'informations ou d'instructions, veuillez contacter le support technique.

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