Sophos

Online purchasing feedback survey

Please help us to improve our online purchasing service by giving us your feedback.

Personal Information

Please tell us your name and organisation


If you are a Sophos Partner

If you are an end user

Why were you visiting this website?

Did you complete the order?
If not, why?





If "Ordering a product":

Did you complete the order?
If not, why?







If "Setting up online store"

Did you encounter any problems during this process?

Your opinions

Please read these statements and rank your opinion of them on the following scale
  Strongly disagree Disagree Agree Strongly agree
I feel in control when I'm using this website
This website is difficult to move around
I can quickly find what I want on this website
This website seems logical to me
This website is slow
This website needs more introductory explanations
Pages on this website are attractive
I can easily contact the people I want to on this website
Using this website for the first time was easy
I don't like using this website
This website has some annoying features
Remembering where I am on this website is difficult
I get what I expect when I click on things on this website
Everything on this website is easy to understand