Unable to install Management Server - The MSI terminated unexpectedly.

  • N.º del artículo: 116448
  • Actualizado: 27 ago 2013

Issue

At the end of the installation of Sophos Enterprise Console 5.x installer you see the following error:

Sophos Enterprise Console [5.x] Installation Failed

Unable to install Management Server

The MSI terminated unexpectedly.

First seen in

Enterprise Console 5.0.0 

Cause 

Various issues may be attributed to this high level error message. 

What To Do

A number of known issues for the high-level error above are listed below, in order to determine if any of the following are related to your installation failure check the MSI log file 'Sophos_Server[32|64]msi [timestamp].log' - information on the log files created can be found in article 114627

If none of the above articles are relevant to your issue please see the parent article 114627 for initial guidance.

 
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