When you click 'Update Now' in the Sophos Control Center the following error is generated:
The error detected was:
The hr was: 80004005
Sophos product version
Sophos Control Center
Windows 2000 and above
What to do
- Open Windows Control Panel, select Administrative Tools|Active Directory Users and Computers.
- In the list of users double-click Sophos_AU_Server.
- In the Properties dialog box, select the Account tab.
- Under account options, ensure that 'User cannot change password' and 'Password never expires' are the only two options checked.
- Repeat steps 2-4 for the user Sophos_AU_Client.
Log off and log back on to the server. The Sophos Control Center should now update successfully from Sophos.