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10 nov 2004

Sophos praised for quality of tech support in comparative tests of anti-virus vendors

Information Security magazine

Sophos, a world leader in protecting businesses against viruses and spam, has had the quality of its technical support praised in a comparative test by Information Security magazine.

The October 2004 edition of Information Security magazine compared the technical support offered by Sophos, Computer Associates, McAfee, Symantec and Trend Micro. As well as measuring the speed of response, the magazine also rated the quality of the advice they were given when posing as customers with a technical issue.

Sophos's technicians were praised for their indepth knowledge by the magazine: "Because of their thorough troubleshooting process and level of experience, Sophos technicians never needed to resort to email."

Sophos's online virus information was also singled out for offering the greatest level of detail.

Read the full review now [PDF ]

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Acerca de Sophos

Más de 100 millones de usuarios en 150 países confían en Sophos para obtener la mejor protección contra amenazas complejas y fugas de datos. Nuestro objetivo es ofrecer soluciones para una seguridad completa, fáciles de implementar, administrar y utilizar con el coste total de propiedad más bajo del sector. Sophos ofrece soluciones galardonadas de cifrado, seguridad para estaciones, seguridad de red, correo electrónico e internet, con el respaldo de SophosLabs, nuestra red de centros de investigación de amenazas.

Sophos cuenta con sedes en Boston (EE. UU.) y en Oxford (Reino Unido). Para más información visite www.esp.sophos.com.