Overview Browse

Browse by topic


Sophos Update Manager (SUM) 1.5.2, Remote Management System (RMS) Version 4.0 and Enterprise Console 5.2.2
18 Aug 2014

Information on configuring an authoritative Sophos Update Manager
15 Aug 2014

Running ConfigCID returns "The CID provided is not managed from this server."
14 Aug 2014

Information on Windows Server-Side Log Files for Endpoint Security and Control
05 Aug 2014

Sophos Update Manager (SUM) - release dates for forthcoming versions
05 Aug 2014

Configuring Microsoft Internet Information Services for endpoint updating
04 Aug 2014

'Failed to launch self-updater child process! Error code = 3' shown in the Sophos Update Manager trace log
01 Aug 2014

Endpoint Security and Control: How to install an additional update manager
22 Jul 2014

How to change the port which Sophos Update Manager (SUM) uses to communicate with the Remote Management System agent
07 Jul 2014

Only 'Recommended' version is available for packages under 'Software Subscriptions'
07 Jul 2014

Simplified subscription management in Enterprise Console 5.2.1
30 Jun 2014

80040404 'Threat detection data update failed.' displayed against an update manager
20 Jun 2014

Managing your software subscriptions in Enterprise Console
11 Jun 2014

The removal of Sophos Update Manager (SUM) uninstalls Sophos Remote Management System (RMS) leaving the computer un-managed
10 Jun 2014

Shortcut to the Sophos Network Communication Report is removed
02 Jun 2014

User accounts required by Sophos Enterprise Console
02 Jun 2014

Update Manager: significant files and registry entries
21 May 2014

How to reserve a port for Sophos Update Manager on a Windows Server
13 May 2014

'Timeout while attempting to connect to the specified address. There may be a problem with the network.'
13 May 2014

Update Failure: Synchronization of protection data failed as a required part could not be found
12 May 2014

Waiting for Sophos Update Manager to register
29 Apr 2014

Error saving SUM update details: The operation failed...Failed to create a warehouse check action! SDDM returned 0xffffffff
25 Apr 2014

Sophos Update Manager fails to download (error 'Cannot create stream' and 'Error during package synchronisation')
25 Apr 2014

How to change your default warehouse, working directory and default update location before or after installing Endpoint Security and Control
24 Apr 2014

'Checksum error' and 'Decode operation failed when decoding payload' when updating Sophos Update Manager
09 Apr 2014

Cannot locate server for http://dci.sophosupd
09 Apr 2014

One or more Sophos Update Managers (SUMs) not running the latest version
25 Mar 2014

Why am I subscribed to a version like 443DC50B-DFC1-4678-AC88-19965CAEA3B7#
10 Mar 2014

A child update manager shows the error 'Threat detection data update failed'
06 Mar 2014

Downloading Individual .dat Files when Troubleshooting Sophos Update Manager
05 Mar 2014

Sophos Update Manager Configuration column reads 'Does not match' for one or more products
05 Mar 2014

How to change your license details
07 Feb 2014

Configuring Sophos Update Manager to check/update during a specific window of time
24 Jan 2014

Sophos Update Manager: Unable to subscribe to Linux / UNIX version 9.x
17 Jan 2014

Deployment to a share failed because of an unexpected error. Details: Failed to read file for MD5
14 Jan 2014

80040407 Delivery failed for software subscription .... Proxy is denying access or is otherwise unavailable.
09 Jan 2014

80040408 Unable to write to distribution location [path] for software subscription [subscription-name].
09 Jan 2014

Installing and configuring an air gap with Sophos Update Manager
30 Dec 2013

How to install an additional copy of Sophos Update Manager using a batch script
20 Dec 2013

80040410 Data read from the update source for software subscription ... was invalid
25 Nov 2013

How to change the password for Sophos Update Manager (SUM)
25 Nov 2013

80040426 'Software license has changed' or 80040421 'Software is not available'
23 Nov 2013

Sophos Update Manager popup error mentioning Base64Decode returned false
21 Nov 2013

Errors incorrectly shown against Update Managers in console
19 Nov 2013

Enterprise Console errors: 80040420, 80040422, 80040423
31 Oct 2013

Sophos Update Manager fails to write to a share
25 Oct 2013

80040401 'Software update failed' displayed against an update manager
26 Sep 2013

September release details and changes to Virus Data Language (VDL) versions
19 Sep 2013

80040406 Delivery failed for software subscription. Access to the source update location is denied or the location is otherwise unavailable.
29 Aug 2013

Sophos credentials: usernames and passwords for Sophos customers
19 Aug 2013

Error: 'Sophos Update Manager is already installed. Please uninstall it before continuing.'
26 Jul 2013

Error 25007 when installing a remote Update Manager
17 Jul 2013

Enterprise Console crashes when adding a distribution description in the Update Manager
17 Jul 2013

Remote update manager not showing in Enterprise Console
17 Jul 2013

Error 'could not be synchronised because the synchronise operation failed due to an earlier error'
09 Jul 2013

System.xml - description of fields you can change
14 May 2013

00000002 Could not read from the update source location
10 Apr 2013

Enterprise Console, Enterprise Manager or Sophos Control Center: displays error for an endpoint 'a0320001 Requested value 'UseCommonFactory' doesn't exist'
09 Apr 2013

How to Fix Sophos Update Manager if affected by the Shh/Updater-B
05 Apr 2013

Sophos Licensing changes for Endpoint Protection 10 release
21 Mar 2013

Update manager on remote computer showing as 'migration failed' in Enterprise Console
12 Mar 2013

Sophos Update Manager: error 80040424 returned during installation
11 Mar 2013

Sophos Update Manager log viewer displays error 1601
06 Mar 2013

Sophos Anti-Virus: Troubleshooting updating from Web CID issues
05 Mar 2013

Using DFS (Distributed File System) to distribute updates
26 Feb 2013

Uninstall of Sophos Update Manager fails with error 25008 WaitOnLockedFile
25 Feb 2013

Sophos Update Manager shows 'Threat delivery failed' or 'Threat detection update failed'
20 Feb 2013

Sophos Update Manager - CID deployment fails copying RMS config files
11 Jan 2013

How to create an additional distribution point
10 Dec 2012

80040409 Check reveals that data written to [path] due to software subscription ... is invalid
20 Nov 2012

Best Practice: subscribing to Sophos Anti-Virus for Netware from Enterprise Console version 4
15 Aug 2012

How to set up a new Update Manager in Enterprise Console 4.x
05 Jul 2012

Extended Maintenance software subscriptions for Endpoint Security and Control
12 Jun 2012

How to: Make update manager check for updates immediately
04 Apr 2012

How do I: Specify where software is placed
02 Apr 2012

Installation of SUM fails at the 'Sophos Update Manager Account Details' screen on Windows 2008
12 Mar 2012

Implications of choosing the default action of automatically updating Sophos Update Manager
10 Feb 2012

Event ID 0 generated and SophosUpdate Manager (SUM) application event error displayed
21 Nov 2011

Sophos Update Manager -- Error 25075: Cannot add user SophosUpdateMgr on server
15 Aug 2011

Sophos Update Manager appears to hang when downloading updates
18 Jul 2011

Error 1618 'Another installation is in progress' during SUM installation
10 May 2011

"Software subscription status" information missing from update manager details window
01 Mar 2011

The location [\\server\SophosUpdate] ends with the reserved folder name 'SophosUpdate'; please choose another location
08 Jul 2010

Sophos Update Manager (SUM) installation fails with installer location listed
08 Jul 2010

Endpoint Security and Control: Migration from EM Library to Sophos Update Manager fails
01 Jul 2010

Update manager log displays random characters instead of double-byte characters
12 Oct 2009

Endpoints not updating but Sophos Update Manager reports as up-to-date
12 Oct 2009