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Threat Level: ---
What's Happening
Configuring Sophos Update Manager to check/update during a specific window of time22 May 2013
Sophos Update Manager popup error mentioning Base64Decode returned false17 May 2013
System.xml - description of fields you can change14 May 2013
User accounts required by Sophos Enterprise Console03 May 2013
Sophos credentials: usernames and passwords for Sophos customers15 Apr 2013
00000002 Could not read from the update source location10 Apr 2013
Information on Windows Server-Side Log Files for Endpoint Security and Control09 Apr 2013
Enterprise Console, Enterprise Manager or Sophos Control Center: displays error for an endpoint 'a0320001 Requested value 'UseCommonFactory' doesn't exist'09 Apr 2013
How to Fix Sophos Update Manager if affected by the Shh/Updater-B05 Apr 2013
How to change your default warehouse, working directory and default update location before or after installing Endpoint Security and Control05 Apr 2013
80040406 Delivery failed for software subscription. Access to the source update location is denied or the location is otherwise unavailable.04 Apr 2013
80040408 Unable to write to distribution location [path] for software subscription [subscription-name].04 Apr 2013
How to change your license details02 Apr 2013
Sophos Licensing changes for Endpoint Protection 10 release21 Mar 2013
Update manager on remote computer showing as 'migration failed' in Enterprise Console12 Mar 2013
Sophos Update Manager: error 80040424 returned during installation11 Mar 2013
Sophos Update Manager log viewer displays error 160106 Mar 2013
Sophos Anti-Virus: Troubleshooting updating from Web CID issues05 Mar 2013
80040404 'Threat detection data update failed.' displayed against an update manager04 Mar 2013
80040401 'Software update failed' displayed against an update manager28 Feb 2013
How to change the port which Sophos Update Manager (SUM) uses to communicate with the Remote Management System agent28 Feb 2013
Configuring Microsoft Internet Information Services for endpoint updating28 Feb 2013
Sophos Update Manager: Air Gap Networks on a MAC Environment27 Feb 2013
'Timeout while attempting to connect to the specified address. There may be a problem with the network.'27 Feb 2013
Using DFS (Distributed File System) to distribute updates26 Feb 2013
Uninstall of Sophos Update Manager fails with error 25008 WaitOnLockedFile25 Feb 2013
How to reserve a port for Sophos Update Manager on a Windows Server22 Feb 2013
A child update manager shows the error 'Threat detection data update failed'21 Feb 2013
Update Manager: significant files and registry entries20 Feb 2013
Sophos Update Manager shows 'Threat delivery failed' or 'Threat detection update failed'20 Feb 2013
Enterprise Console errors: 80040420, 80040422, 8004042329 Jan 2013
Sophos Update Manager: Unable to subscribe to Linux / UNIX version 9.x16 Jan 2013
Sophos Update Manager - CID deployment fails copying RMS config files11 Jan 2013
Endpoint Security and Control: How to install an additional update manager12 Dec 2012
How to create an additional distribution point10 Dec 2012
80040409 Check reveals that data written to [path] due to software subscription ... is invalid20 Nov 2012
How to install an additional copy of Sophos Update Manager using a batch script19 Nov 2012
Managing your software subscriptions in Enterprise Console06 Nov 2012
80040410 Data read from the update source for software subscription ... was invalid24 Oct 2012
Installing and configuring an air gap with Sophos Update Manager12 Oct 2012
How to change the password for Sophos Update Manager (SUM)10 Oct 2012
80040407 Delivery failed for software subscription .... Proxy is denying access or is otherwise unavailable.27 Sep 2012
Multiple instances of the Sophos Anti-Virus for Mac OS X version 8.0.6 package are displayed in SUM14 Sep 2012
Information on configuring an authoritative Sophos Update Manager31 Aug 2012
'Failed to launch self-updater child process! Error code = 3' shown in the Sophos Update Manager trace log21 Aug 2012
80040426 'Software license has changed' or 80040421 'Software is not available'20 Aug 2012
Best Practice: subscribing to Sophos Anti-Virus for Netware from Enterprise Console version 415 Aug 2012
How to set up a new Update Manager in Enterprise Console 4.x05 Jul 2012
Errors incorrectly shown against Update Managers in console19 Jun 2012
Extended Maintenance software subscriptions for Endpoint Security and Control12 Jun 2012
How to: Make update manager check for updates immediately04 Apr 2012
How do I: Specify where software is placed02 Apr 2012
Installation of SUM fails at the 'Sophos Update Manager Account Details' screen on Windows 200812 Mar 2012
Troubleshooting the error: The operation failed. Failed to create a warehouse check action SDDM returned 0xffffffff04 Mar 2012
Implications of choosing the default action of automatically updating Sophos Update Manager10 Feb 2012
Event ID 0 generated and SophosUpdate Manager (SUM) application event error displayed21 Nov 2011
The Sophos Update Manager25 Aug 2011
Sophos Update Manager -- Error 25075: Cannot add user SophosUpdateMgr on server15 Aug 2011
Remote update manager not showing in Enterprise Console21 Jul 2011
Sophos Update Manager appears to hang when downloading updates18 Jul 2011
Sophos Update Manager Configuration column reads 'Does not match' for one or more products11 May 2011
Error 1618 'Another installation is in progress' during SUM installation10 May 2011
Waiting for Sophos Update Manager to register14 Mar 2011
"Software subscription status" information missing from update manager details window01 Mar 2011
Enterprise Console crashes when adding a distribution description in the Update Manager20 Jan 2011
Error 25007 when installing a remote Update Manager17 Dec 2010
The location [\\server\SophosUpdate] ends with the reserved folder name 'SophosUpdate'; please choose another location08 Jul 2010
Sophos Update Manager (SUM) installation fails with installer location listed08 Jul 2010
Endpoint Security and Control: Migration from EM Library to Sophos Update Manager fails01 Jul 2010
Update manager log displays random characters instead of double-byte characters12 Oct 2009
Why am I subscribed to a version like 443DC50B-DFC1-4678-AC88-19965CAEA3B7#4.6.0.5?12 Oct 2009
Endpoints not updating but Sophos Update Manager reports as up-to-date12 Oct 2009
Sophos Update Manager: installation location04 Nov 2008