What We Do
Getting Answers
Threat Level: ---
What's Happening
Running the Updating hierarchy report results in 'Transient error while performing requested operation'10 May 2013
Patch Event Viewer : Patch updates status is 'Not downloaded' or 'Out of date'07 Mar 2013
After upgrading to console 5.1 the Patch Assessment Event Viewer appears blank06 Nov 2012
When opening the "Patch Assessment Viewer" You see the message: "Could not complete the last task."23 Jul 2012
Encryption events are not fully translated into the correct language20 Jun 2012
Encryption events are displayed in the Encryption event viewer or Computer Detail as question marks ('???')13 Jun 2012
Device ID is blank and you cannot exempt an individual device23 Mar 2012
On large networks Sophos Patch assessments take an excessive time to be displayed in the Patch Event Viewer12 Mar 2012
Enterprise Console: which languages are reports displayed in?27 Jan 2012
Data and device control event information is not translated when viewed in the console04 Jan 2012
'Proceed' event may not always be logged to the console's event viewer01 Dec 2011
Error 0x80040507 when attempting to open the console event viewer01 Dec 2011
Web event viewer in the Console does not show alerts for the specified date range selected01 Dec 2011
Default reports in Enterprise Console version 416 Jul 2010
Enterprise Console: clicking on 'View reports' fails and error is displayed14 Oct 2009
'Last run' date and time missing when viewing the report manager in Enterprise Console 413 Oct 2009