What We Do
Getting Answers
Threat Level: ---
What's Happening
Submitting samples of suspicious files to Sophos23 May 2013
The file tmp.edb may generate a detection on Windows Sophos Endpoints09 May 2013
Information on malware known as 'ransomware'09 Apr 2013
Collecting samples blocked by on-access scanning26 Mar 2013
Information on the Flame Worm15 Mar 2013
How to purge the Shadow Volume Copy after a malware infection27 Feb 2013
Sophos Malware Remediation Toolkit (SMaRT)20 Feb 2013
Removing Jokes15 Feb 2013
Removing PUAs and spyware14 Jan 2013
Removing Rogue (fake) AVs using Endpoint Security and Control, and SAV32CLI09 Jan 2013
Sophos Virus Removal Tool20 Nov 2012
Sophos Anti-Virus for Windows 2000+: removing W32/Confick and Mal/Conficker with Sophos Anti-Virus07 Sep 2012
How to remove malware from within the Temporary Internet Files (or other browser's cache)26 Mar 2012
Further steps when removing problem files02 Feb 2012
Disinfection and files in System Restore02 Feb 2012
Removing viruses on the local computer27 Jan 2012
Enterprise Console/Manager: removing viruses over a network27 Jan 2012
How to configure on-the-fly disinfection of some viruses27 Jan 2012
Eliminating a Zombie after receipt of a Zombie or Spam alert email27 Jan 2012
Disinfecting boot record viruses19 Dec 2011
How to disinfect Macro viruses19 Dec 2011
Removing infected executable files19 Dec 2011
Removing dropped files19 Dec 2011
Removing diallers19 Dec 2011
Exit SMaRT Interactive Guide16 Dec 2011
Sophos Anti-Virus for Windows: Cleaning up file infectors - Sality/Scribble/Virut/Vetor20 Aug 2011
Current major threats: Conficker, Virtumundo20 Aug 2011
Backing up data on an infected Windows computer08 Jun 2011
Overview: What is a Potentially Unwanted Application (PUA)?07 Jun 2011
Instructions for removing W32/ElKern-C and W32/Klez-H08 Apr 2011
Overview of worm W32/Autorun-BHO also called W32/Visal-b (MS)03 Mar 2011
Sophos Anti-Virus: detects Troj/Iframe-AG and/or Mal/Badsrc-C when accessing a database or website28 Feb 2011
Copying a Windows registry entry from an uninfected computer02 Feb 2011
Sophos Anti-Virus for Windows 2000+: removing Troj/Virtum-Gen (Virtumundo)14 Jan 2011
Aurora Malware Removal Tool: How to install and run the tool28 Sep 2010
Fake anti-virus: understanding it and preventing it28 Sep 2010
Sophos Anti-Virus: Tracking and finding Conficker infections28 Jun 2010
Sophos Anti-Virus: Removal of TDSS family of trojans15 Sep 2009
Troj/Suij-A18 Jun 2009
Purging System Restore in Windows XP01 May 2009
Administrator rights needed to clean up a multi-component threat04 Feb 2009