Sophos Anti-Virus for Linux: Installation on Ubuntu 64-bit fails with "python not found"

  • Article ID: 60992
  • Rating:
  • 7 customers rated this article 3.7 out of 6
  • Updated: 28 Mar 2013

Issue
During the installation of Sophos Anti-Virus for Linux 7.x, the installer may terminate with the following error:
/install_directory/sophos-av/sav-linux/common/update/../../../sav-linux/x86/engine/_/python: not found

First seen in
SAV for Linx 7.x

Cause
Sophos Anti-Virus for linux is a 32-bit application.  This error occurs if the 32-bit python compatibility libraries are not installed.

What To Do

To download the 32-bit compatibility libraries, run the following command:
sudo apt-get install ia32-libs

Once the 32-bit compatibility libraries are installed, re-run the Sophos Anti-Virus install script to complete the installation.

 

 
If you need more information or guidance, then please contact technical support.

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