When you open Enterprise Console it displays an error: Enterprise Console cannot protect your network fully.

  • Article ID: 53965
  • Rating:
  • 6 customers rated this article 1.8 out of 6
  • Updated: 02 Jul 2013

Issue

When opening the Sophos Enterprise Console you see the error:

Enterprise Console cannot protect your network fully. This is because the update manager installed on the same computer as Enterprise Console is not configured. For instructions, see http://www.sophos.com/en-us/support/knowledgebase/53965.aspx

Cause

The Sophos Update Manager has not been configured to download updates.

 

First seen in


Enterprise Console 4.0.0

What to do

In order to configure your Sophos Update Manager please follow the instructions in Section 6 of the Sophos Enterprise Console Help documentation.

 
If you need more information or guidance, then please contact technical support.

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