Sophos Anti-Virus: the Sophos Temp directory is full of $$$ files

  • Article ID: 43698
  • Rating:
  • 28 customers rated this article 3.5 out of 6
  • Updated: 23 May 2013

Issue

You have one or more files with a $$$ file extension that very large (over 1GB in size) in one of the following locations:

  • C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\Temp
  • C:\ProgramData\Sophos\Sophos Anti-Virus\Temp

First seen in

Sophos Anti-Virus for Windows 2000+

Cause

These are temporary files that have been extracted by the scanning engine while scanning an archive file larger than 1MB and are removed when the scan has successfully completed.

If a scan has been forcibly terminated (not cancelled) through ending a Sophos process then the file(s) will remain and must be removed manually.

What To Do

  1. Stop the Sophos Anti-Virus service (SavService.exe).
  2. Delete the $$$ files.
  3. Restart the Sophos Anti-Virus service.

 
If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent

Comments