Error 3051 when installing Sophos Anti-Virus on a Windows Server 2008 Read-Only Domain Controller

  • Article ID: 43659
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  • Updated: 13 Jan 2014

Issue

Installing Sophos Anti-Virus fails on a Windows Server 2008 read-only domain controller (RODC) and you see error 3051 in the Sophos log.

First seen in

Sophos Anti-Virus for Windows 2000+

Operating system
Windows Server 2008 (32-bit) Standard RODC

What To Do

Installation fails on a read-only domain controller because the installation program cannot create an auto-update account.

You must create the AutoUpdate account manually so that Sophos Anti-Virus can automatically download updates.

Once created, ensure that the user credential is cached on the read-only domain controller.

 
If you need more information or guidance, then please contact technical support.

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