Enterprise Console anti-virus policy shows the endpoint as 'Awaiting Response From Computer'.
Sophos product and version
Sophos Anti-Virus for UNIX, version 7.0.0
What to do
When setting a policy, ensure that you use the correct format for exclusions. For more information refer to the knowledgebase article Sophos Anti-Virus for UNIX/Linux: exclusion handling.
If an exclusion is set in the Anti-Virus policy that is in an incorrect format, i.e. does not start with a forward "/" slash, the policy is rejected by the endpoint and reverts to the default anti-virus policy.