Sophos Control Center: Changing user credentials

  • Article ID: 32653
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  • Updated: 13 Jan 2014

The steps below explain how to change credentials under the Sophos Control Center, either when upgrading from trial credentials to a license, or when the license has been changed.


  • Sophos Control Center is being retired.  Please consider upgrading to Enterprise Console or Sophos Cloud.
  • If you have been evaluating a product, you do NOT need to uninstall it, simply change the credentials as described here.
  • For standalone endpoint installations see article 42588.

First seen in

Sophos Control Center

What To Do

  1. Open Sophos Control Center.
  2. Click Configure updating|User ID.
  3. Clear the previous credentials and enter the new ones.

Once you have changed the credentials, click the 'Update now' link in the Control Center to update your software.

Related Information

If you need more information or guidance, then please contact technical support.

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