When upgrading to Sophos Endpoint Protection, the following error is reported:
Warning 25020. Sophos AutoUpdate cannot be installed. Some registry keys do not have the correct permissions. Contact your support personnel.
What to do
- Please read the warning about editing the registry.
- Check the permissions on following registry entries, and ensure that each specifies 'Administrators' with 'Full Control'.
- If any of these keys do not have this permission set, then Apply new permissions to the registry entry.
- Close the registry editor.