The Task "deactivateProcess" is always successful.

  • Article ID: 117948
  • Updated: 30 Oct 2013

Issue

The Task "deactivateProcess" is always successful, even if I enter wrong parameters.

First seen in

Sophos Mobile Control

Operating systems
Windows Mobile

Cause

The Sophos Mobiel Control Client for Windows Mobile checks if the Process specified as parameter is running after it tried to deactivate the process. If the process is not running anymore, the Task is successful.

Example:
You enter wrong data like "FileExplorer1234"
Sophos Mobile Control deactivates this process (even if there is no such process)
Sophos Mobile Control checks if the process named "FileExplorer1234" is running
Since there is no such process Sophos Mobile Control reports success

What To Do

This is how Sophos Mobile Control was designed. There is no way to change this.

 
If you need more information or guidance, then please contact technical support.

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