You cannot delete a customer from the Sophos Mobile Control web console. The red X for deletion is missing.
First seen in
Sophos Mobile Control 2.5.0
You can only delete a customer if no devices are registered for that customer.
What To Do
- Log in as a super administrator and from the drop-down on the dashboard, select the customer you want to delete from the server.
- Delete all the devices listed for this customer.
- Go back to the dashboard and select your super administrator account again.
- You can now delete the customer.