The Sophos Mobile Control Self Service Portal cannot be reached

  • Article ID: 117784
  • Rating:
  • 1 customers rated this article 1.0 out of 6
  • Updated: 18 Mar 2013


You cannot reach the Self Service Portal using https://[DomainName]/SSP.
However, using https://[DomainName]/ssp works.

First seen in

Sophos Mobile Control


The local part of the URL (Everything after the domain name) is case sensitive.

What To Do

Always user lower case letters when using the Self Service Portal.

If you need more information or guidance, then please contact technical support.

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