SharePoint 'Discussion board' displays duplicate entries for item

  • Article ID: 55266
  • Updated: 09 May 2014

Issue

The SharePoint 'New-Discussion board' displays multiple entries for a single item. This happens when you upload a discussion group item which has an attachment which has itself been blocked.

First seen in

Sophos for Microsoft SharePoint

Cause

When an item is added to a SharePoint discussion board and the attachment is blocked by Sophos for Microsoft SharePoint, the item appears without the attachment, i.e. the attachment itself is correctly blocked. However, multiple entries may be created and displayed for the same item when the item is added under one of the following circumstances: 

  • directly using the SharePoint web interface, using 'New-Discussion board' (you may see an error message displayed in the web page in this case)
  • when you submit an entry by email.

What To Do

This is a known Microsoft SharePoint issue.

 
If you need more information or guidance, then please contact technical support.

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