'Setup was unable to delete the Sophos for Microsoft SharePoint server group- COM error-code 0x80070002: The system cannot find the file specified' when upgrading to version 2.0.1

  • Article ID: 121136
  • Updated: 20 Jun 2014

Issue

When upgrading to Sophos for Microsoft SharePoint version 2.0.1, you see the below warning:

Setup was unable to delete the Sophos for Microsoft SharePoint server group. Setup will now proceed but please contact technical support for information on how to perform this operation manually.

Error details: COM error-code 0x80070002: The system cannot find the file specified.

First seen in


Sophos for Microsoft SharePoint 2.0.1

Cause

This is a known product issue with the upgrade.

What To Do

This warning can be safely ignored, click 'OK' to allow the upgrade to complete. No further action is required.

 
If you need more information or guidance, then please contact technical support.

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