PureMessage for Microsoft Exchange: MMC cannot initialise the snapin when launching console

  • Article ID: 34339
  • Updated: 23 Dec 2008

Issue
The PureMessage for Microsoft Exchange, version 3.x, console will not start and displays the following message:

MMC cannot initialise the snapin

Sophos product and version
PureMessage for Microsoft Exchange, version 3.0.1

Operating system
Windows 2003 SBS R2 SP2

Technical information
There can be a number of reasons for this error. It is usually because either pmadmincontrols.dll is not registered or a component it depends on is not registered/present in the directory.

What to do

In the first instance, try to re-register the pmadmincontrols:

c:\[path to the .net framework on the machine]\regasm /unregister "c:\program files\sophos\PureMessage\bin\pmadmincontrols.dll"
c:\[path to the .net framework on the machine]\regasm /codebase "c:\program files\sophos\PureMessage\bin\pmadmincontrols.dll"

The path to the .net is usually:

  • On 32 bit computers:
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\
  • On 64 bit computers:
    C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727

 
If you need more information or guidance, then please contact technical support.

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