One or more of the following errors are written to the Application event log. These may be written at very short time intervals:
event ID 46 - Failed to handle application error event
event ID 75 - Failed to route message 0x80070008
Sophos product and version
PureMessage for Microsoft Exchange 3.0.0
Windows 2003 Server R2 SP2
What to do
The following steps must be performed on the computer on which the database and the PureMessage console are installed. If these are installed on different computers, then you perform these steps on the computers indicated.
- On the server running the database, stop the MSSQL$Sophos Service.
- On the PureMessage server, restart the PureMessage Service.
- On the server running the database, start the MSSQL$Sophos Service.
- On the PureMessage server, from a command prompt run iisreset.
The messages should now stop.