PureMessage install fails with 'Setup was unable to register PureMessage with the Exchange transport service' error

  • Article ID: 111858
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  • 7 customers rated this article 2.7 out of 6
  • Updated: 23 Aug 2010

Issue
PureMessage v 3.1 install fails with the error 'Setup was unable to register PureMessage with the Exchange transport service'.

Known to apply to the following Sophos product(s) and version(s)

PureMessage for Microsoft Exchange 3.1.0

Operating System
Exchange server 2010

What To Do

Ensure that the account you are using to install PureMessage is a member of the Exchange Organization Administrators group.

 
If you need more information or guidance, then please contact technical support.

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