What is the Sophos Network Communications Report?

  • Article ID: 22281
  • Rating:
  • 11 customers rated this article 2.2 out of 6
  • Updated: 14 Jan 2014

The Sophos Network Communications Report is an XML file (generated by the RouterNT.exe process) that is located on all endpoint computers running Sophos Remote Management System (RMS).  It can be viewed using a web browser.

The report gives the current state of communications with Enterprise Console, or the Sophos Control Center and attempts to identify any problems.  If a problem is detected a corresponding entry for any problems reported can be found in the Windows Application Event Log.

First seen in

Sophos Endpoint Security and Control

To open the Sophos Network Communications Report:

In the Windows taskbar, select Start | All Programs | Sophos | Sophos Endpoint Security and Control | View Sophos Network Communications Report

Note: The actual XML file is saved in the following folder:

  • Vista and above: C:\ProgramData\Sophos\Remote Management System\3\Router\NetworkReport\ReportData.xml
  • 2000/XP/2003: C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\Router\NetworkReport\ReportData.xml

 
If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent

Comments