With Sophos Anti-Virus for Windows 2000+ you will need administrator rights to clean up a multi-component threat such as a virus or potentially unwanted application (PUA). You cannot do this as a power user, as the button is greyed out.
You can however delete single component threats when running as power user.
First seen in
Sophos Anti-Virus for Windows 2000+ 7.6.21
What To Do
- Log on as administrator.
- Run Cleanup to remove the multi-component threat from that computer.