Sophos Anti-Virus for Windows 2000+: Internal error 2203 and 2147024629

  • Article ID: 30745
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  • 4 customers rated this article 1.0 out of 6
  • Updated: 14 Jan 2011

Issue
When trying to install/uninstall Sophos Anti-Virus you may get the following error message:

Internal error 2203. c:\windows\installer\xxxxx.ipi, -2147024629

Sophos product and version
Sophos Anti-Virus for Windows 2000+ v.7.0.3

Operating system
Windows 2003 SP1

What to do

  • If you have Windows XP or above

Ensure the path of the SYSTEM variables in the system properties of the temp and tmp variables are as follows:

TEMP: c:\windows\temp
TMP: c:\windows\temp

  • If you have a Windows 2000 or NT based system

Ensure the path of the SYSTEM variables in the system properties of the temp and tmp variables are as follows:

TEMP: c:\winnt\temp
TMP: c:\winnt\temp

 
If you need more information or guidance, then please contact technical support.

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