This application has requested the Runtime to terminate in an unusual way

  • Article ID: 114608
  • Rating:
  • 4 customers rated this article 1.0 out of 6
  • Updated: 02 Dec 2011

Issue

At the end of the installation of standalone Sophos endpoint security software the following error is seen:

Microsoft Visual C++ Runtime Library

Runtime Error!
Program: ...<extraction path>...\Setup.exe

This application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.

First seen in

Sophos Endpoint Security and Control 9.7

Cause

This is a known issue. The error is thrown if Sophos AutoUpdate has started an update when clicking "Finish" in the installer.

What To Do

The appearance of the error does not affect the functioning of Sophos endpoint security software and can safely be ignored.

We are investigating the issue and hope to resolve the cause of the error.

 
If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent

Comments