A 'Reboot required' dialog appears after installation of Sophos Disk Encryption 5.61 on the endpoint.

  • Article ID: 117606
  • Updated: 26 Feb 2013

Issue

After installation of Sophos Disk Encryption 5.61 on the Endpoint, a 'reboot required' message appears, forcing a reboot after 30 minutes.

First seen in

Sophos Disk Encryption 5.61.0
Enterprise Console 5.1.0

Cause

For installation security and integrity reasons, the setup process of Sophos Disk Encryption 5.61 requires a reboot to complete. This reboot is enforced after the setup process has completed.

What To Do

The "Reboot required" dialog cannot be suppressed and the reboot needs to be executed to complete the setup. The dialog cannot be abandoned.

 
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