How to configure managed computers to update from Sophos when necessary

  • Article ID: 12354
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  • Updated: 08 Nov 2013

This article describes how to configure computers, running Sophos Anti-Virus and usually managed by Enterprise Console, to update from Sophos, should your primary server be inaccessible.

These instructions will be useful on computers that are not always on the network, e.g. laptops that are sometimes used away from the office without a connection to the internal network. Once configured, endpoints will be able to update from Sophos when the primary updating source is unavailable.

Known to apply to the following Sophos product(s) and version(s)


Sophos Endpoint Security and Control
Enterprise Console

 

What to do

Watch the video then perform the following steps.

At the server where Enterprise Console is installed:

  1. Open Enterprise Console. From the Groups list, select a group that contains the endpoints you want to update from Sophos.
  2. Right click on the group and select View/Edit Group Policy Details...
  3. Note the updating policy currently being used, click Cancel.
  4. Locate the updating policy name from the Policies pane, right click and select Duplicate Policy (The new policy will be named Copy of <name>).
  5. Rename this policy to Sophos Updating (For example).
  6. Double click this new policy and it will open the policy configuration window.
  7. On the Secondary Server tab, check the option Specify secondary server details.
  8. From the drop down option below, select Sophos.
  9. Under Username and Password enter your Sophos updating credentials. If the endpoints require a proxy to download files from the internet, click the Proxy details button and enter the required information, click OK when this has been done.
  10. Click OK to close the updating policy configuration window.
  11. Now, you need to assign the new policy to the required group, as before, from the Groups list, select a group that contains the endpoints you want to update from Sophos.
  12. Right click on the group and select View/Edit Group Policy Details...
  13. Change the Updating policy to the newly created policy (Named in point 5), click OK.
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