Deployment of the Sophos SVM for vShield fails with the following error. Error: Failed to deploy SSVM: WinHttpReceiveResponse: 12002. There was a problem connecting to the server

  • Article ID: 120743
  • Updated: 09 May 2014

Issue

Deployment of the Sophos SVM for vShield fails with the following error.

Error: Failed to deploy SSVM: WinHttpReceiveResponse: 12002.  There was a problem connecting to the server

First seen in


Sophos Anti-Virus for VMware vShield 1.1

Cause

This error indicates that a network timeout has been hit during the copying of the ~20Mb OVF file to the specified ESXi host.

What To Do

This error message indicates a timeout transferring data to the ESXi host from the system that the SSVM deployment tool is being run from.
Sophos recommends that in this instance a faster network link should be used, or to run the SSVM deployment tool from a system with a better connection to the targetted ESXi host.


 
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